Reference

Terms & Conditions That Protect Your Play

Our Terms & Conditions spell out exactly how your account works, what we expect from you, and how we keep your deposits and withdrawals safe.

Clear withdrawal verification stepsPayment method rules for DANA, OVO, GoPay, QRISAccount access and closure policies
amanqq login Terms & Conditions That Protect Your Play
HELP WITH TERMS

Contact Us About Your Account Rules

Team online

Live Chat

Open the chat widget in the bottom right of the lobby during operating hours. Our team will clarify how a specific term applies to your account or help you understand a withdrawal rule.

Support Email

Send detailed questions about terms or account policies to our support address. We aim to reply within 24 hours with a clear explanation of the rule and how it affects your play.

Account Settings

Go to Settings > Terms & Policies inside your account to review the full agreement, see the version history, and check when terms were last updated.

YOUR DATA & SECURITY

How We Handle Your Information Under These Terms

Account Verification

We verify every withdrawal by cross-checking your identity documents and payment method.

Password & Session Control

Your password is yours alone. We encrypt it and never ask for it via email or chat.

Data Retention

We keep your account data, transaction history and ID copies for seven years after closure, unless local law requires longer.

Cookie & Tracking Rules

We use cookies to remember your login, track session activity and improve the lobby experience.

Payment Data Handling

DANA, OVO, GoPay and QRIS transactions are processed by their own payment systems; we never store your full card or…

Request Changes or Deletion

Contact our support team to update personal details, request a data export or ask about account closure.

Frequently Asked About Our Terms

Inactive accounts remain open but dormant. After 24 months with no login, we may charge a small monthly maintenance fee from any balance you have left. To keep your account active and fee-free, log in at least once every six months or let us know if you want to take a break.

Your username is permanent and linked to your account ID, so we cannot change it. You can update your email address in Settings > Personal Details. Log in, confirm your identity if we ask, and the new email takes effect immediately.

Minimum withdrawal is 50,000 IDR; maximum per transaction depends on your account age and verification level. First-time withdrawals have a 24-hour hold for verification. After three verified withdrawals, holds drop to two hours. Check your account limits under Wallet > Withdraw.

We'll pay out any remaining balance to your registered payment method within five business days of closure. Account closure is permanent; you cannot reopen the same account. To play again, you'll need to register as a new user.

Our terms cover your relationship with amanqq login only. Disputes between players (over table outcomes, chat behaviour, etc.) are handled by our moderation team via the report feature in the lobby. We don't mediate player-to-player conflicts directly.

We can place a temporary hold on deposits or withdrawals during verification, fraud checks or legal holds. Holds usually clear within 48 hours. If a hold lasts longer, we'll notify you via email and chat with a reason. Persistent questions go to Support.

Core terms are the same, but some sections vary by region — payment methods, withdrawal timings, and local law compliance may differ. Your Terms & Conditions are customized to your registered region when you sign up. Check the version date and region stamp at the bottom of your agreement.